rimalicious
Apr 04, 2008, 07:32 AM
I am not posting this in the business section since it is not a local business but I did want to share a good experience with an online order.
I am a shoe lover and I order many pair online. I recently ordered a pair through amazon.com and when they arrived (promptly and in good condition) they were the wrong size. The box did not contain a packing slip or a return mailing label. I emailed the company that they came from directly and they replied within hours telling me they would send the correct size immediately and include a pre-paid shipping label for me to return the other pair with. They just sent me the UPS tracking number for the replacement pair. The original pair arrived on Tuesday of this week so this has been handled very quickly for me.
The company includes the following websites:
ePed, Inc.
http://www.allsexyshoes.com
http://www.allhighheelshoes.com
http://www.justhighheels.com
http://www.allshoesandboots.com
I am a shoe lover and I order many pair online. I recently ordered a pair through amazon.com and when they arrived (promptly and in good condition) they were the wrong size. The box did not contain a packing slip or a return mailing label. I emailed the company that they came from directly and they replied within hours telling me they would send the correct size immediately and include a pre-paid shipping label for me to return the other pair with. They just sent me the UPS tracking number for the replacement pair. The original pair arrived on Tuesday of this week so this has been handled very quickly for me.
The company includes the following websites:
ePed, Inc.
http://www.allsexyshoes.com
http://www.allhighheelshoes.com
http://www.justhighheels.com
http://www.allshoesandboots.com